Shipping policy

Shipping Policy

Last Updated: 1/27/24

Thank you for choosing Chelle Beach Co. We strive to provide you with a seamless shopping experience, and we want to ensure you have all the essential shipping details at your fingertips.

Order Processing Times:

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Processing times exclude weekends and holidays.
  • Orders received after 5 pm will be processed on the next business day.

Domestic Shipping:

  • Our domestic shipping option delivers within 5-7 business days.
  • We use USPS for reliable and efficient domestic deliveries.

International Shipping:

  • We offer international shipping to select countries. Please contact us directly to set up your international order.
  • Customers are responsible for any customs duties and taxes that may apply.

Shipping Costs:

  • We believe in transparency. Shipping costs are calculated based on the weight of your order and your location.
  • Enjoy free shipping on orders over $120.00.
  • Any potential additional fees, such as duties and taxes, will be communicated upfront during the checkout process.

Local Delivery and Buy Online, Pickup In-Store:

  • We currently do not offer local delivery or buy online, pickup in-store options. We apologize for any inconvenience.

Transparency Around Returns, Changes, and Cancellations:

  • Explore our dedicated return policy for comprehensive information on returns, refunds, exchanges, and order edits.
  • In the event of a lost or damaged order, please contact our customer support team, and we will assist you promptly.

Potential Service Interruptions:

  • Please note that external factors, such as peak periods or unexpected events like COVID-19, may lead to delays in order processing and shipping.
  • Our shipping policy page will provide information on any potential service interruptions and their expected impact on delivery times.

We appreciate your understanding and patience as we work to provide you with the best possible service. If you have any further questions or concerns, please reach out to our customer support team at Hi@Chellebeachco.com.

Thank you for shopping with Chelle Beach Co!